Field Support Specialist - Raja Ampat

Join Mitracomm Ekasarana as a Field Support Specialist in the breathtaking region of Raja Ampat, Papua Barat. This is a unique opportunity to contribute to the retail and consumer products sector while working in one of Indonesia's most stunning natural wonders. As a Field Support Specialist, you will be the backbone of our operations, ensuring that our retail outlets in Raja Ampat run smoothly and efficiently. You will have the chance to work in a diverse and dynamic environment, supporting our sales teams and customers with a smile.

Mitracomm Ekasarana is a leading company in the retail and consumer products sector, known for its commitment to excellence and innovation. Our mission is to provide high-quality products and services to our customers, and we are looking for a dedicated and passionate Field Support Specialist to join our team in Raja Ampat. This role offers a competitive salary and a comprehensive benefits package, including health insurance, provident fund, and annual leave.

📋 Tanggung Jawab Pekerjaan

• Provide excellent customer service to retail customers and sales teams.
• Assist in the setup and maintenance of retail displays and merchandise.
• Monitor stock levels and report any shortages or discrepancies to the store manager.
• Conduct regular store audits to ensure compliance with company policies and procedures.
• Train and support new retail staff on company products and services.
• Assist in the preparation and organization of retail events and promotions.
• Report any issues or concerns related to retail operations to the appropriate management team.
• Ensure that all retail outlets meet health and safety standards and regulations.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in a retail or customer service role, preferably in the consumer products sector.
• Strong communication and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• Familiarity with retail management software, such as SAP Retail or Oracle Retail.
• Ability to lift and carry heavy items up to 20 kg.
• Valid driver's license and reliable vehicle for transportation within Raja Ampat.
• Fluency in both Indonesian and English.
• Willingness to work in a remote and challenging environment.

🛠️ Keahlian

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